Frequently Asked Questions

Everything you need to know about your ViVANT tech experience.

Does my device come with a manufacturer warranty?

Yes, all electronics purchased through ViVANT include a standard 12-month manufacturer warranty covering hardware defects and technical malfunctions.

How can I track my order?

Once your order is dispatched, you will receive an email with a tracking number and a link to our logistics partner's portal to monitor your delivery in real-time.

What is your return policy for opened electronics?

We offer a 30-day return policy. If the item is opened, it must be returned in its original packaging with all accessories included for a full refund or exchange.

Do you offer international shipping?

ViVANT currently ships to over 50 countries. Shipping costs and delivery timelines vary based on your location and are calculated at checkout.

Are your products compatible with international voltage standards?

Most of our devices are dual-voltage (110V-240V). However, we recommend checking the product specifications page for specific power requirements before purchasing.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for eligible purchases.